Welcome to the HDI Central Florida Chapter!
Our HDI Chapter has received HDI’s Circle of Excellence Award and Premier Chapter Award (recent award name change) each year the award has been presented to qualifying HDI Chapters since 2014!
__________________________________________________________________________
- SAVE $800 on registration now through January 30 when using your local chapter promo code.
- Every person that is not a current member of a local chapter will have the option to join a local chapter FOR FREE. They will select this at the time they register, now through January 30, by checking the box on the registration form. They will get the Early Bird discount.
HDI Award Nominations:
__________________________________________________________________________
All About HDI:
What is HDI?
HDI Benefits
HDI Awards #1
HDI Awards #2
HDI Service & Support World
__________________________________________________________________________Recognition of Excellence:
The HDI Central Florida Chapter is pleased to present the HDI 2026 Best Service and Support Analyst Award to Jessica Ledesma Mestre, Senior Service Desk Analyst at Orange County Public Schools (OCPS)! OCPS has built an inspiring Culture of I.T. Service and Support Excellence and OCPS I.T.S. Customer Care team members have won this award three years in a row! It was an honor and a privilege to celebrate Jessica’s achievements with the OCPS I.T. Leadership Team.
__________________________________________________________________________
About our HDI Central Florida Chapter:
We are a lively community of accomplished and innovative I.T. Service and Support Professionals! We enjoy the sharing of knowledge, relationships, and experiences. We welcome all I.T. Service and Support Professionals, including management and front line practitioners, those whom are experienced as well as those that are new in their roles, and I.T. Industry Business Partners as well! The HDI Central Florida Chapter is a nonprofit 501 (c) (6) networking group — FEI/EIN Number is 455350917 — devoted to the support community: i.e. I.T. Service Management Leadership, Service Desk Analysts, Desktop Support Technicians, Network Support Specialists, Program and Project Managers, Business Analysts, other practitioners, and Business Partners. We meet at least four times a year. Meeting topics include educational sessions on industry best practices, training, case studies, technology innovation, round tables, and social networking events. We have a very experienced membership, many of whom are management level and decision makers representing many prestigious area employers. Participation in our meetings has included Adventist Health System, Booz Allen Hamilton, Bright House Networks, Charles Schwab , CHEP, CNL, Comprehensive Health Services, Consulate Health Care, Convergys, Darden Restaurants, Duke Energy, Electronic Arts, Ernst & Young, Fidelity Information Services, Florida Hospital, Florida Virtual School, Gainesville Regional Utilities, Greater Orlando Aviation Authority, HD Supply, International Speedway Corporation, Lockheed Martin, Orange County, Orange County Public Schools, Orlando Health, PharMerica, Rollins College, SCI, Symantec, University of Central Florida, University of Florida, University of Florida Health, The Walt Disney Company, VyStar Credit Union, and many other prominent organizations. As a nonprofit group, we depend heavily on donations from sponsors. We have a number of sponsorship opportunities, including annual sponsorships with significant and consistent exposure to our members. HDI’s Central Florida Chapter provides many unique opportunities to share your organization’s brand and key messages. We welcome all interested professionals to join our team! Please contact Jim Ryave at (407) 654 – 6541 or jim.ryave@hdicfl.com for Membership and Sponsorship options.This is HDI:
Since 1989, HDI is the leading events and services organization empowering the technical support and service management industry and its people. We started the IT service and support industry more than 35 years ago, and are the standard for performance improvement at both the organizational and professional levels. We are also wholly committed to the advancement of this community. Whether it be through our certification and topic-based training, support center certification and performance improvement consulting, renowned industry events, SupportWorld newsletter and best practice content, local chapter community, or online platform, HDI Connect, HDI is the industry leading connector and collaborator. Thousands of organizations and professionals have leaned on HDI over the years to connect them to the answers that advance their careers, grow their network, and improve their customer satisfaction and employee engagement. They’ve also had fun and made life-long connections along the way. We all have a community. This one is yours and it’s waiting for you to dive in!
HDI’s Mission: HDI’s mission is to advance the support and service management industry through real, authentic, value-based connections; connections that last a lifetime. We support this connectivity via community resources, transformative education and events, outcome-oriented advisory services, and best-practice content.
For more information regarding HDI, please visit: www.thinkhdi.com