Each year, HDI awards the highest honors in the technical service and support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support. Click the
underlined Award titles for additional information on each award, including past winners.
To make a nomination, please click here: https://www.hdilocalchapters.org/cpages/awards
Award Categories
Lifetime Achievement Award
Best Service and Support Analyst
Best Service and Support Technician
Best Service and Support Manager
Best Service and Support Organization
Best Service and Support Culture
Best Customer Experience
Best Use of Technology
Local Chapter Officer of the Year
Best Service Improvement Initiative
Best Knowledge Management Initiative
Best Change Management Initiative
Best Problem Management Initiative
Team Certified Award
Team Certified Pinnacle of Excellence Award
Support Center Certification
HDI Premier Awards Sponsor: Robert Half Talent Solutions
HDI proudly acknowledges Robert Half Talent Solutions as the exclusive sponsor of the HDI Awards program. Robert Half Talent Solutions has held this sponsorship since 2004, and since this time has given award finalists the opportunity to be honored as leaders within the technical service and support industry, attend the industry’s leading conference, understand more about their industry, and network with peers from around the globe.
With more than 100 locations in North America and Europe, Robert Half Talent Solutions is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job-search services at https://www.roberthalf.com/employers/technology.